csonrxdi:My homeowners policy is a Form 3
OK. There's a few things you need to know about the Form 3:
1 - The slab would have been covered had it been damaged by the fire, if it had to be replaced because of that damage.
2 - The policy has limited coverage for complying with local codes but that only applies to the dwelling (Coverage A) and not to other structures (Coverage B). See Additional Coverages - Ordinance or Law.
3 - Loss of Use does not cover not being able to store your equipment. See Coverage D - Loss of Use. You can demand it, but you won't get it.
csonrxdi:Would it be beneficial or a waste of time to file a complaint with the state insurance commissioner?
The process for filing a complaint is this: You file the complaint, the insurance department sends a letter to claims management asking "What's this about?", the insurance company sends back a letter explaining what it's about, more often than not the insurance department accepts the explanation and sends you a letter saying they aren't doing anything wrong. Fire claims often take a while because they are fire claims. That being said, it doesn't hurt to file the complaint because complaints make management nervous and it might get your claim looked at with a fresh set of eyes.
There is something else you can do, though.
Find the Section I - Conditions part of your policy and read the Appraisal provision. It'll look something like this:
- Appraisal
- If you and we fail to agree on the amount of loss, either may demand an appraisal of the loss. In this event, each party will choose a competent and impartial appraiser within 20 days after receiving a written request from the other. The two appraisers will choose an umpire. If they cannot agree upon an umpire within 15 days, you or we may request that the choice be made by a judge of a court of record in the state where the "residence premises" is located. The appraisers will separately set the amount of loss. If the appraisers submit a written report of an agreement to us, the amount agreed upon will be the amount of loss. If they fail to agree, they will submit their differences to the umpire. A decision agreed to by any two will set the amount of loss.
- Each party will:
- 1. Pay its own appraiser; and
- 2. Bear the other expenses of the appraisal and umpire equally.
You are likely to get better results if you invoke the Appraisal provision (in writing) to your examiner and appoint a local contractor as your appraiser.
Saw this after the above:
csonrxdi:My policy (Form 3) states that the insurer pays for code related issues and after a 3 week battle to justify the removal of the 40 year old slab the insurer did pay for it's removal. The slab was not up to current code and not suitable to rebuild on, therefore I also lost a 12 x 30 slab.
Did they pay just for the removal or to replace the slab. Not clear from your post.