While the refusal to confirm employment dates may be a bit childish , the past employer probably has no duty to do so.
Its your burden.
If new employer wants you they should be willing to accept any credible support that you were there . Did you save your tax returns and W-2's for prior years?
How about a letter on company letter head from a friendly past co worker with long service confirming the basic truth that you were there 2005-2008 or whatever--Or if friend is uncomfortable to put it into writing-he or she may be willing to respond to a simple phone call . Confirm same in advance! So if sitting at my HR desk I got a polite phone call from you explaining that your prior employer had a blanket policy to confirm nothing and that the basic fact of my being there could be confirmed via long term co workers John Jones at xxx.ccc.yyyy or Sally Smith at xxx.cc.yyzy and I sought to hire you I could take it from there --and besides--I'd probably have had confirmed you past employment anyway earlier directly or indirectly---I'l place more weight on how you addressed a polite resolution of "problem."
In my firm some lower level HRs did stick to rules on overkill side--but a polite bounce up usually got into somebody making a resolution. How you handle it is perhaps 90% of what determines the outcome.
The not uncommon problem that a past employer refusing to comment is a big red flag for something is there !
Thats not the prospect you want to create!
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